Shipping Policy

General Information

  •  The delivery timeline for all domestic orders shall be 2-3 days if it is in stock otherwise 4-6 weeks respectively. 
  • Ready To Ship orders are shipped in 3 business days.
  •  Kindly note that Saturday, Sunday and other public holidays are not considered as working days. 
  • We use registered courier partners for the delivery of our products.
  • There might be minor color variations because of differences in display output, camera lighting and screen resolution.
  • Any loose threads are due to human error, as all our products are ‘handcrafted’ and hence are not considered as a manufacturing defect. 
  • All the sarees are handcrafted. Each piece is one of a kind, no two pieces are the same. Which also means your purchase may slightly differ from the image you see on the website.
  •  We do not have a Cash on Delivery (COD) option. 
  • Some countries levy import taxes, customs fee or other duties when goods are imported in. These charges will typically be due once the shipped goods arrive at the country of destination. The customer is responsible for ensuring compliance with laws and regulations of the country of destination. We do not have any responsibility for the additional charges that may apply.
  •  Please refer to our Terms and Conditions before placing an order.

Shipping Information 

  • Shipping of all domestic orders shall be free of charge.
  •  For international customers, shipping charges as well as duties and taxes as applicable are payable by the customer.
  •  Handling or convenience charges may apply depending upon any special request.

Shipping of products 

  • All our products will be shipped from our store or workshop in Chennai. 
  •  The products shall only be shipped to the address mentioned in the checkout page.
  •  At the time of delivery, if the package looks damaged or tampered with, kindly do not accept the package. 

Shipping confirmation 

  •   Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster. 

Do note, orders shipped and returned due to Non-Availability on Delivery are not eligible for any refunds/ repeat fulfilment or credit notes in lieu of the returned original order.

  •  Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond our control, these interruptions include but are not limited to transportation system, customs clearance issues, shipping carrier or cardholder’s credit card bank delays.

 Payments 

  • For shipping within India, we accept all major debit & credit cards (including MasterCard, Visa & American Express) and also provide Net Banking options across major banks, UPI & Wallet payments. 
  • Cash on Delivery (COD) facility is not available at the moment. 
  •  For all international transactions, we accept major Credit Cards (including MasterCard, Visa & American Express).